Patient Participation Panel

The dates of the Patient Participation Panels are listed below, a link to the agenda will be uploaded before the meeting starts for you to read and raise any questions or comments.

The date of the next Patient Participation Panels are listed below, a link to the agenda will be uploaded prior to the meeting.

• Patient Participation Panel - Agenda - 9 August 2024
• Patient Participation Panel Agenda - 13 December 2024
• Friday 11 April 2025

Simply click on the link at the time of the next meeting and you’ll be taken through to a Microsoft Teams Virtual waiting room:  Click here to join the meeting  

The agenda will be shared on the day, if you would like the agenda in advance please contact PPP@SWAST.nhs.uk.

 

Here at the South Western Ambulance Service (SWASFT), we are always looking for ways to improve the care and service we provide to you. We are keen to identify what matters most in your local community so have created the panel as a platform for you to have your say in an honest and safe environment!

You, members of the public and our patients, are what is most important to us and your voice is truly invaluable. We are looking for you to join us in our mission to make SWASFT the very best it can be by enrolling in our Patient Participation Panel. We want to collect your views (positive and negative) to help influence informed changes and make better the services we offer.

The meetings take place every quarter which is April, August and December, on the second Friday of the month. They’re held virtually to enable as many members as possible to represent their area, and of course you don’t have to attend every panel, so you can choose when you'd like to take part (and you don’t have to commit to the whole meeting either!)

If you have the time to donate just one hour a month to share your views with our team you would make such a difference to your local communities, to the service we provide, and the way we engage with our patients.

For more information, please contact the team via  PPP@swast.nhs.uk

You can use the form below to sign up to our Patient Participation Panel. Make a difference, have your say.

Ask your questions here:

Patient Participation Panel- Have your say! (office.com)

If you’d like to send us your question in advance, we will do our best to respond during the next PPP, though this cannot be guaranteed. 

We will make sure your comment or query goes to most appropriate colleague, in the best position to respond, and then publish their reply here so you can be rest assured, your questions will be answered.

Any official Trust responses from the last PPP can be found here 

“You have an opportunity to influence the emergency health care services and how they operate by becoming a member of the SWASFT Patient Participation Panel.

They give you the chance to speak directly to decision makers, to raise any issues of concern, with a view to improve your experience as a patient or express your appreciation for any good experience you have had."

Sandra, PPP member

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“Listening to what patients have to say is absolutely crucial in helping support ongoing improvement in the emergency services provided by SWASFT to communities across the South West region. 

The Patient Participation Panel is a really fun way in which members of the public can provide their feedback and ideas in an informal and supportive way. 

By joining the quarterly Panel discussions, you will be making a REALLY valuable contribution in helping SWASFT deliver on its commitment to provide outstanding patient-centred care.”

Nigel, PPP member

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"The Patient Participation Panel offers me an opportunity to engage with the people who are responsible for delivering the ambulance service. I find it very interesting and it’s a very useful way of learning more about the service and getting updates on new developments."

Jeremy, PPP member

 

If you missed the last Patient Participation Panel, or want to watch it again, simply click the link below to view.

Friday 9 August 2024

Friday 12 April 2024

 
We require all panel members to give consent to being recorded and so, if we have less than 100% agreement, or if identifiable information was shared, we will be unable to publish the recording. Therefore, if you’d like to receive any available presentation slides, please email ppp@swast.nhs.uk.

If you have any issues joining the meeting, or aren’t sure what to do, please email ppp@swast.nhs.uk before the PPP for assistance. 

When you click the link to join the meeting you will be taken straight through to the virtual platform waiting room and someone will admit you when the meeting starts. 

We regret that the PPP staff may not be able to respond to an email if sent while the PPP is taking place, but we will reply as soon as we can.