Coronavirus – Staff Information

• Looking after your own wellbeing
• Home working
• Staff swabbing information
• Clinical and Infection Prevention & Control
• Covid and Travelling Abroad
• NHS staff discounts and benefits

Police Portal

• Police Portal

Information for Safeguarding Professionals

• Safeguarding Professionals Information

About us

• Welcome to South Western Ambulance Service NHS Foundation Trust (SWASFT)
• Our Trust Strategy 2023 - 28
• Care Quality Commission
• Our Performance
• Patient Participation Panel

• Our Board

  • Welcome to Our Board
  • Board Meeting Schedule and Public Papers
  • Register of Interest

• Foundation Trust

  • Overview and Benefits
  • Trust Membership
  • Council of Governors
  • Council of Governors Meetings
  • Governor Elections
  • Annual Members Meeting
  • Our Partners

• Freedom of Information

  • Making a Freedom of Information Request
  • Subject Access Request
  • Frequently Asked FOI Questions
  • Publication scheme
  • Fraud, bribery and corruption statement

Communications Support Zone

• Welcome to our communications support zone

• Ambulance service help

  • How can the ambulance service help me?
  • Emergency care/999
  • 111 non-emergency service
  • Scheduled care/Patient transport service
  • When to call 999
  • How to call 999
  • What to do when the ambulance is coming
  • Meet the crew
  • PPE Guidance - easy read

Get in touch

• Contact information
• Email us
• Call us
• Write to us
• Access to Health Records held by the Trust
• Compliments
• Visiting our sites
• Procurement

What we do

• Services we provide & communities we serve
• Veteran Aware
• Equality, Diversity and Inclusion
• SWASFT LGBT network
• NHS 111
• Medical Transport Service
• Tiverton Urgent Treatment Centre
• Ambulance Response Programme
• Patient Safety
• Ambulance Radio Programme

• Accident and Emergency

  • Accident and Emergency
  • Air Ambulance
  • Air ambulance charities
  • Hazardous Area Response Team
  • GoodSAM App
  • Body worn video

• Community First Responders

  • Volunteering and Community Services
  • Community First Responders
  • Ambulance Service Volunteers (Non-patient facing)
  • Volunteer Recruitment
  • Department Contacts
  • Volunteer resources, policies and forms

• Defibrillator Scheme

  • Defibrillators - Restart a Heart
  • Defibrillator Advice

• Staying Well Service for Staff

  • Staying Well Service
  • What can we help you with?

• Macmillan Cancer Care

  • Macmillan Cancer Care
  • Meet the Macmillan Cancer Care team
  • Macmillan Cancer Care newsletters

• Tri Service Safety Officer

  • Tri Service Safety Officer
  • Current landscape
  • National interest and recognition
  • The future

• Infection Prevention and Control

  • Infection Prevention and Control information
  • Winter Respiratory Illnesses
  • Cleaning
  • Hand hygiene

• Research in South Western Ambulance Service

  • Research
  • Performance in initiation and delivery in research
  • EVADE

Press Office

• Press office

• Latest news

  • Chief Executive of South Western Ambulance Service NHS Foundation Trust announces his intention to leave the organisation
  • Paula raises funds for new community defibrillator
  • Notification of major incident training exercise in Bristol on Thursday 14 September
  • How you can help your ambulance service this weekend
  • Help the ambulance service by following 10 steps to a safe and healthy summer
  • SWASFT statement in response to incident in Tewkesbury
  • Fourteen-year-old Oscar from Bodmin was guest of honour at an ambulance service volunteer event
  • SWASFT celebrates 75 years of the NHS
  • Saving Lives Together At Glastonbury
  • Wiltshire paramedic crowned World Irish Dance Champion
  • Support your ambulance service this bank holiday weekend
  • South Western Ambulance Service joins The Big Help Out this Coronation weekend
  • Support your ambulance service this May bank holiday weekend
  • Man found guilty of sexually assaulting a Dorset ambulance clinician
  • Support the ambulance service this Easter bank holiday weekend
  • Peru trek to raise funds for South Western Ambulance Charity
  • Ambulance service renews its urgent appeal ahead of Monday's industrial action
  • Swindon woman pleads guilty to assaulting a paramedic
  • Ambulance service issues urgent appeal ahead of Friday's industrial action
  • Ambulance service issues urgent appeal ahead of industrial action
  • Ambulance Service issues renewed appeal ahead of Monday’s industrial action
  • Incident near Bridgwater - 17/01/23
  • Ambulance chief thanks public and partners for support during industrial action
  • Ambulance service issues further appeal to the public ahead of industrial action
  • Ambulance service wins national award for new system that helps vulnerable patients
  • ‘Stay safe this New Year’ says ambulance service
  • Post-Christmas appeal from the South Western Ambulance Service
  • Ambulance service issues urgent appeal to the public ahead of industrial action
  • Ambulance service issues urgent appeal to the public
  • Access the right emergency care for you this winter
  • College of Paramedics and South Western Ambulance Service sign agreement
  • SWASFT announces the appointment of new Trust Chair
  • Appeal for public's help after fireworks are thrown at an ambulance in Bristol
  • Gloucestershire ambulance manager wins national award for outstanding service
  • Learn how to ‘Restart a Heart’ in the South West
  • International award for Bristol 999 worker
  • The Duchy Health Charity supports Ambulance Service volunteers in Cornwall
  • A message of tribute to Her Majesty Queen Elizabeth II
  • Dorset family climb Snowdon to raise money for Ambulance Charity in memory of Rhys
  • Help save lives together this summer
  • Celebrating the first International Paramedics Day
  • Somerset paramedic presented with top award by HRH the Duke of Cambridge
  • 24/7 Stakeholder News - May 2022
  • Ambulance crew were guests of honour at patient’s wedding celebrations
  • Young fundraisers Outrun an Ambulance to support frontline crews
  • 24/7 Stakeholder News - Special Edition - Trust Plan 2022-23
  • Yellow Buses introduces defibrillators at its sites
  • South Western Ambulances donated to Ukraine
  • 24/7 Stakeholder News - March 2022
  • Storm Eunice red weather warning – 18 February
  • 24/7 Stakeholder News - January 2022
  • Support your local crew by outrunning an ambulance
  • Deputy Director of Clinical Care recognised in Queen’s New Year’s Honours
  • Patient helps buy defibrillator after community first responder and paramedic save her life
  • New Warminster ambulance station unveiled
  • His Royal Highness, The Duke of Kent visited Temple Fire Station
  • ‘Get flu jab to protect yourself and others’ urge paramedics
  • Somerset grandma of six will walk on plane to support NHS
  • Smartphone cameras helping to treat ambulance patients
  • How you can help your ambulance service this Bank Holiday
  • Incident in Plymouth - 12/08/2021
  • 24/7 Stakeholder News - July 2021
  • Trust welcomes new Non-Executive Directors
  • Trust announces new Chief Finance Officer
  • People in the South West urged to make use of 111 online for medical advice
  • Ambulance service experiences busiest week in its history
  • Ambulance warning after record demand
  • Paramedic Wayne celebrates MBE after sepsis recovery
  • NHS 73rd birthday - Saying a big thank you
  • Don’t delay: learn how to save lives
  • 24/7 Stakeholder News - June 2021
  • Ambulance service issues G7 advice
  • Bodycams to boost ambulance crews’ safety
  • South Western Ambulance Service NHS Foundation Trust is experiencing extreme pressures
  • Ambulance service expects high demand to continue
  • Join a national outpouring of love to raise money for your local NHS people
  • Action-packed, interactive online conference for Student Paramedics
  • Ambulance crew speak after ‘distressing’ knife incident

• Archived news

  • June 2021
  • May 2021
  • April 2021
  • March 2021
  • February 2021
  • January 2021
  • December 2020
  • November 2020
  • October 2020
  • September 2020
  • August 2020
  • July 2020
  • June 2020
  • April 2020
  • March 2020
  • February 2020
  • January 2020
  • December 2019
  • November 2019
  • October 2019
  • September 2019
  • August 2019
  • July 2019
  • June 2019
  • May 2019
  • April 2019
  • March 2019
  • February 2019
  • January 2019

FAQs

• Frequently Asked Questions

Charity

• South Western Ambulance Charity
• Constitution and history
• Charitable programmes
• How to donate
• Charity Frequently Asked Questions
• How to contact the charity

Campaigns and Events

• Saving Lives Together
• Restart a Heart 2021
• Accessible resources for COVID-19 for our community
• End of Life Care
• Student Paramedic Conference 2021
• Student Paramedic Conference 2021 - Programme
• Blue Light Christmas Carol Service

Health Care Professionals

• Working with Health Care Professionals across the South West
• What to expect when you call 999
• Getting your patient to hospital
• Special Patient Information
• Right Care
• Somerset GP 999 support scheme
• Frequent callers

• Nursing, Residential home and Care providers

  • Patient handover
  • End of life care
  • Falls

Patient and Public Engagement

• Patient and Public Engagement
• Requesting Attendance at Your Event
• Staff and CFR Volunteers
• Visits to Schools and Youth Groups
• Patient and Public Engagement Health and Safety

Patient Information Leaflets

• Leaflets

Wall of Positivity

• Your stories