South Western Ambulance Service NHS Foundation Trust logo

Welcome to SWASFT

Press office

Thank you for visiting the South Western Ambulance Service NHS Foundation Trust (SWASFT) press office page.  

If you are a journalist with a media enquiry, please email, and we will respond to you within working hours (Monday-Friday 9am-5pm).

Please note our service responds to around 2,650 emergency incidents a day.

Although every patient is important to us, we focus on providing information to the public about very serious incidents they may need to be aware of. This means we don't usually provide details about less serious incidents, nor general sightings of our ambulances and air ambulances. We cannot provide details about patients we attend at private addresses, confirm deaths, nor provide condition updates on patients no longer in our care. 

We do consider other media enquiries, as well as interview and filming requests. 

To see our latest news, click here

Out of Hours

Please only contact us out of hours about major ongoing incidents (as determined by high number of patients, high number of resources or significant local disruption, such as a motorway closure). 

For urgent out-of-hours enquiries, please call 0300 369 0021Please note that if you contact this number about incidents that are not major ongoing incidents, you will not get a response.

For all other enquiries, please:

South Western Ambulance Charity logo

South Western Ambulance Charity

The South Western Ambulance Charity, founded in 1995, uses gifted monies to benefit those in our communities who use our service and to improve the welfare of the staff and volunteers of the South Western Ambulance Service NHS Foundation Trust. 

Our charitable support covers Cornwall and the Isles of Scilly, Devon, Dorset, Gloucestershire, Somerset and Wiltshire including Bristol and Swindon.

If you would like to show your appreciation for the care that you or your loved one has received from us in the form of a charitable donation please visit our online giving website: Donate to South Western Ambulance Charity | Give as you Live Donate