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Welcome to SWASFT

Police Portal

Welcome to the Police Portal. This is the one stop shop for police contact within the Trust. The portal is currently under development but everything in the portal listed is currently working, so please use the portal where you can.

If you are a member of the Police Force and are looking to obtain records, you will need to complete a Data Protection Act Form (DPA) from the NPCC.

Under Schedule 2 Part 1 Paragraph 2 of the Data Protection Act 2018 and GDPR Article 6(1)(d) you are required to provide South Western Ambulance Service Foundation Trust NHS Trust with the correct documentation for the records to be released.

These forms are unique to each Police Force and you should be able to obtain these from either your Governance Team or via your Intranet.

The Information Governance Team is open Monday to Friday 08:30 to 17:00. 

We can be contacted via our website

When records are available, we aim to reply to you within 48 working hours (Mon – Fri), if your enquiry is URGENT please specify this in your request we define urgent as  (i.e. you have a suspect in custody and your time limit is about to be expire or to apprehend a suspect)

All Data Disclosure requests for information must include:

  • The patient's / individual's written authority to release information to the Police OR
  • A Data Protection Act 2018 request form. 

All Police requests for information must:

  • Be signed by the requestor and countersigned. The countersignature must be at least one rank higher than the requesting officer (Signatures must be accompanied by printed name and collar number i.e. PC Joe Bloggs SW123 or Insp. A N Other WS579).  Signatures need to be in a wet format and not electronic.
  • The time, date and location of the incident, including time call passed to the Ambulance Service of originated from a 999 call direct to the Police.
  • The offence(s) being investigated.
  • What information is required i.e. Patient Clinical Record, 999 Call Recording.
  • The reason the information is required.
  • A return email address –

Please note: We will be unable to process any Police requests for information where the details outlined above are not received with your application.

Where available the following information should also be included:

  • The patient’s name and address.
  • The name of the hospital the patient was conveyed to (where applicable).
  • The WAST incident reference number (where known).
  • The Crime Reference number or Police Authority serial number.

All recordings and documentation will be sent to you via secure email. 

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South Western Ambulance Charity logo

South Western Ambulance Charity

The South Western Ambulance Charity, founded in 1995, uses gifted monies to benefit those in our communities who use our service and to improve the welfare of the staff and volunteers of the South Western Ambulance Service NHS Foundation Trust. 

Our charitable support covers Cornwall and the Isles of Scilly, Devon, Dorset, Gloucestershire, Somerset and Wiltshire including Bristol and Swindon.

If you would like to show your appreciation for the care that you or your loved one has received from us in the form of a charitable donation please visit our online giving website: Donate to South Western Ambulance Charity | Give as you Live Donate