| Category/Description |
Type of information available |
Link/details |
|
Who we are and what we do
Organisational information, structures, locations and contacts.
|
How we fit into the NHS structure |
|
| Organisational Structures |
|
| Lists of and information relating to key organisations with which we work in partnership with. |
|
| Meetings with pharmaceutical companies and other medical suppliers |
Meetings of this nature happen on an infrequent ad-hoc basis. If you have a specific enquiry of this nature, please contact
informationgovernance@swast.nhs.uk in the first instance.
|
| Senior executives and management board/governing body members |
|
| Location and contact details for all public-facing departments |
- Get in touch
- Press office
- Map (please note ambulance premises are not accessible to the public with the exception of our Trust Headquarters in Exeter)
|
|
What we spend and how we spend it
Financial information relating to projected and actual income and expenditure, procurement, contracts and financial audit.
|
Financial statements, budgets and variance reports |
|
| Staff and Board members' allowances and expenses |
|
| Financial audit reports |
|
| Staff pay and grading structures |
Details of Chairman and Board remuneration can be found in our Annual Reports. |
| Funding (including endowment funds) |
|
| Details of contracts currently being tendered |
|
| List and value of contracts awarded |
|
|
What our priorities are and how we are doing
Strategies and plans, performance indicators, audits, inspections and reviews.
|
Annual Report |
Annual Patient Experience Report
Annual reports and accounts 2020-21
Quality Account 2020-21
Quality Account 2021-22
Safeguarding annual report 2021-22
Safeguarding annual report 2020-21
|
| Annual business and/or commissioning plan |
|
| Targets, Aims and Objectives |
https://www.england.nhs.uk
/urgent-emergency-care
/improving-ambulance-services/arp/
(Ambulance Response Programme)
We are currently developing our 2023/28 Trust Strategy and will be launching this in April 2023. More info to follow soon.
|
| Performance against targets (KPI)/performance management information |
https://www.england.nhs.uk
/statistics/statistical-work-areas
/ambulance-quality-indicators/
(Ambulance Quality Indicators)
Corporate Performance reports
|
| Reports by regulatory organisations e.g. Care Quality Commission and NHS England |
https://www.cqc.org.uk
/sites/default/files/new_reports
/AAAH3969.pdf (CQC Inspection Report - 26 June to 18 July 2018)
CQC NHS 111 quality report
(June 2016)
NHS England root cause analysis
investigation report - William Mead
(May 2016)
|
| Patient Safety |
The South Western Ambulance Service NHS Foundation Trust (SWASFT) has commissioned, with the support of the then Clinical Commissioning Groups and NHS England, a Patient Safety Incident Investigation (PSII), into the wider system pressures influencing NHS ambulance response times in the South West of England.
The PSII report is underpinned by investigation of 49 patient-safety-incidents which occurred between 1 December 2021 and 31 May 2022. Based on its findings the report makes a series of recommendations for SWASFT, the Integrated Care Boards (ICBs) and their system partners in the NHS and social care, as well as NHS England, to act upon.
The full report is available here |
| Audit reports delivered at board/governing body level |
|
| Service User Surveys |
|
| Privacy impact assessments |
|
|
How we make decisions
Decision making processes and records of decisions.
|
Board papers - agenda, supporting papers and minutes |
Board papers
|
| Patient and public engagement strategy |
|
| Public consultations |
|
|
Our policies and procedures
Current written protocols, policies and procedures for delivering our services and responsibilities
|
Policies and procedures relating to the conduct of business and the provision of our services |
Infection Prevention and Control
Capacity, Consent, De-escalation
and Safe Holding Policy
Safeguarding policy
Frequent Caller Management Policy
Learning From Deaths Policy
|
| Policies and procedures relating to Human Resources including recruitment and employment policies, Equality and Diversity Policy |
Gender pay reporting
Modern Slavery Act - Trust Statement
Disciplinary Process
Equality Diversity and Inclusion Policy
Grievance Policy
Performance and Development Policy
Recruitment and Selection Policy
Sickness Absence Policy
Health and Safety Policy
|
| Standing financial procedures/instructions |
Standing Financial Instructions
|
| Complaints and other customer service policies and procedures |
https://www.swast.nhs.uk
/welcome/get-in-touch
/contact-information-1
(Contact information including how to make a complaint)
|
| Data protection/records management/Caldicott Guardian |
https://www.swast.nhs.uk
/welcome/foi-key-documents
/access-to-health-records-held-by-
the-trust
GDPR privacy notice for employees
GDPR privacy notice for patients
|
| Estate management, charging regimes and policies |
|
|
|
Green Plan 2021-2024 |
Our Plan - Green for Green 2021/22 - 2023/24 |
|
Lists and registers
Information held in registers required by law and other lists and registers relating to the functions of our organisation
|
Any information our organisation is currently legally required to hold in publicly available registers |
https://www.swast.nhs.uk
/welcome/foundation-trust
/council-of-governors
|
| Information Asset Register |
|
| CCTV Information |
|
| Register of Gifts and Hospitality provided to Board members and senior personnel |
|
| FOI Disclosure Log |
FOI Disclosure Logs
|
|
The services we offer
Information about the services we offer, including leaflets, guidance and newsletters.
|
|
Community First Responders
|