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August 2019

Paramedics Remind People To #ChooseWell This Bank Holiday

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Paramedics at South Western Ambulance Service NHS Foundation Trust (SWASFT) are reminding people to use the service wisely this August bank holiday as the ambulance service is expected to be very busy.

The Trust is expecting more than 10,690 incidents over the bank holiday four-day weekend, and with the sunny weather predicted the ambulance service will be kept busy with visitors to the region.

Please help our staff and volunteers to help those most in need by only calling 999 in a life-threatening emergency and #ChooseWell.

SWASFT is making more staff and vehicles available to combat the increased demand and is also advising members of the public to stop and think before dialing 999 for an emergency ambulance and to consider alternative treatment options.

Chief Executive for South Western Ambulance Service NHS Foundation Trust, Ken Wenman, said; “As the August bank holiday approaches us we are predicting a busy time ahead. Although we have more resources out, we only have a finite number of ambulances and highly-trained paramedic crews available. This means we will, as always, prioritise and focus on those patients in a time-critical life-threatening condition.

“We’re committed to delivering the right care, in the right place, at the right time for the 5.5 million residents and an estimated 23 million visitors we serve in our region. But we’d like to ask the public to stop and think ‘is this an emergency?’ before dialing 999.”

Examples of when to call 999 include choking, chest pain, stroke, serious blood loss and unconsciousness. Using 999 correctly helps our emergency crews to reach those patients most in need of clinical attention.

Alternative healthcare options for less serious conditions include: visiting your pharmacy, visiting a Minor Injuries Unit (MRU) or NHS walk-in centre, or calling NHS111. You can also find a whole host of information and advice online at

People visiting the South West this August bank holiday should also remember to bring any essential medicines and stock up on repeat prescriptions before they travel as many pharmacies will have reduced opening hours across the long weekend.

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South Western Ambulance Charity

The South Western Ambulance Charity, founded in 1995, uses gifted monies to benefit those in our communities who use our service and to improve the welfare of the staff and volunteers of the South Western Ambulance Service NHS Foundation Trust. 

Our charitable support covers Cornwall and the Isles of Scilly, Devon, Dorset, Gloucestershire, Somerset and Wiltshire including Bristol and Swindon.

If you would like to show your appreciation for the care that you or your loved one has received from us in the form of a charitable donation please visit our online giving website: Donate to South Western Ambulance Charity | Give as you Live Donate